PRIVACY POLICY

TABICO LLC ("we", "us") sets out below how we handle personal information in the services we provide and on this website (together, "the Service").

1. Who we are

2. What we collect

In providing the Service we collect the following.

• Information you enter in the contact form (company or organisation, name, email address, telephone number and the content of your enquiry)
• Information you provide when pre-registering or joining as a creator (social media accounts, views and audience share by country, type and expiry of residence status)
• Information provided when booking a tour (participant names, contact details, number of participants, preferred dates, and any allergies or other needs)
• Information arising from doing business with us (billing details and payment information)
• Information sent automatically when you use this website (IP address, browser type, pages viewed and cookies)

3. Why we use it

We use the information we collect for the following purposes.

• Answering your enquiry and staying in touch
• Arranging and running tours, including urgent contact on the day
• Selecting creators, and proposing them as candidates to businesses with their consent
• Delivering contracted services and managing billing and payment
• Improving the Service and considering new ones
• Compliance with the law

We obtain your consent in advance before using information beyond the purposes stated when it was collected.

4. Sharing with third parties

We do not share personal information with third parties without consent, except where one of the following applies.

• Where required by law
• Where it is necessary to protect life, health or property and consent is difficult to obtain
• Where we must assist a public body carrying out duties prescribed by law

5. Use of subcontractors

In arranging and running tours we may pass on what is necessary to partners such as accommodation providers, transport operators, guides and experience venues. Where we do, we require appropriate handling and supervise them accordingly.

6. Cookies and analytics

This website uses Google Analytics 4 (GA4), provided by Google LLC, to understand how the site is used. GA4 uses cookies to collect behavioural data such as the pages you view, how long you stay, where you came from and whether you completed the contact form, and sends this data to Google. We do not send information that identifies you personally, such as your name or email address. For how the data is handled, please see the Google Privacy Policy. To stop this collection, install the Google Analytics Opt-out Browser Add-on, or refuse cookies in your browser settings. Some parts of this website may then not work.

Questions entered in the question window (AI chat) at the bottom right of this website are sent to an AI (Claude) provided by Anthropic, PBC in order to generate answers. We keep a record of questions and answers on our server to improve the website. These records do not include IP addresses. Please do not enter personal information such as your name, phone number or email address in the chat.

7. Keeping information safe

We take appropriate measures against loss, leakage and damage, including restricted access rights and encrypted communication.

8. How long we keep it

We keep personal information only for as long as the purpose requires, then delete or destroy it promptly, other than where the law sets a retention period.

9. Access, correction and deletion

On request we will disclose, correct, add to, delete or stop using the personal information we hold, or stop sharing it with third parties. We verify identity first and respond within a reasonable period.

10. Changes to this policy

We may revise this policy following changes in the law or in our services. Revisions take effect when posted on this page.

11. Contact

For questions about this policy or how we handle personal information, please use the Contact form to get in touch.

Adopted 2025 / Last revised August 2026